Tails

Making pet parenting easy

FREE Pet Food Delivery

We are happy to confirm that the rumours are correct! We are indeed offering FREE delivery on all orders over R500.

 


Map key: Brown, Yellow & Green shaded areas- Free delivery on all orders over R500

Here are other Frequently Asked Questions customers have had about our free pet food delivery:

What if I live outside of the metropolitan areas?
We do deliver to other areas (refer to maps below), but delivery fees will apply depending on:
• Where you are located
• The weight of your order

Delivery fee screen shot
Note: Your final shipping cost will be calculated during the checkout procedure and will be applied to your purchase. Terms and conditions do however apply. Currently we are only able to offer delivery to Johannesburg, Cape Town and Durban areas.

When will I receive my order?
• Delivery to metro areas of Durban, Johannesburg and Cape Town usually takes between 2 to 3 working days from time of dispatch.
• When shipping to regional areas please allow a few extra days for the goods to reach you.

There is no delivery option for my area, and I live in the one of the cities specified?
Your Postal code and your Street code are two different codes. For deliveries to your home or office we require your Street code. If you are unsure of your street code please follow this link to find yours (type in either you suburb name or your postal code).

We hope that this post has been helpful and would love to see you on our order subscription list. To sign up for Scheduled Pet Food Delivery, click here.

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