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We offer FREE SHIPPING for all orders over R500 within the metro areas of Durban, Johannesburg, Pretoria and Cape Town.
Outside of these areas, the shipping cost you pay is dependent on your location and if you live in a regional area, it may depend on the size of your order. You will be notified of the final shipping cost to your area before you pay for your order so you can be 100% sure of what you are paying for with Pet Heaven. Alternatively, you can view the costs here: https://www.petheaven.co.za/delivery-terms/.
Most of our orders are dispatched within 24hrs after payment and we provide online tracking through our courier partners. We deliver to local and main areas within 3 working days and to other national areas within 5 working days.
Deliveries to rural areas are made once a week and can therefore take up to 7 working days.