No, we do not debit your account directly but instead charge your debit or credit card. No contracts.
Yes, you can edit or cancel your Hello Cat Box at any time if you have chosen the flexible monthly option. The 6 box option is a commitment of 12 months to benefit from the reduce cost of R395/month
The transaction will fail and notify our customer support team who will then help you reactivate your account.
We will debit your credit card on the 5th of every second month for your Hello Cat Box.
No, we do not store your card details on our website, that is done by our bank with PCI level 1 security!
Unfortunately not at this stage. The payments are automated using a credit or debit card facility to ensure convenience.
Absolutely! Our website is secure via https and our payment gateway has a PCI level 1 certification.
Currently we only accept credit or chip & pin debit cards for Hello Cat Box.
We ship your Hello Cat Box from the 5th (or next business day) of every second month and delivery will take around 2-3 days.